Colesview Guest House
Assessment Date: 09-11-2017
Assessor: Sabrina Siciliano
Category: B&B Guest House Style
Our Assessor visited your property on 09-11-2017 and compiled the following report:
Here, at Colesview Guest House, experience discreet, personalised service that is second to none. Attractive eye-catching logo and name of the establishment is easily identified at the entrance. An excellent first impression is created when guests enter into the reception area. A prompt, thorough and professional reservation process has been put in place. Check In is handled quickly and efficiently. Guests are escorted to their rooms and offered assistance with their luggage.
This establishment specialises in personal attention and offers unsurpassed service excellence. Prompt and efficient service in all areas. All emails and telephone enquiries are answered promptly. Prompt response when I phoned to make the appointment.
Extremely high standards of cleanliness have been achieved throughout with excellent attention to detail. The furniture is highly polished and flawless. All soft furnishings are spotless and shows no sign of wear and tear. It is noticeable that great care has been taken to keep this establishment in pristine condition.
The interior of this establishment is timeless in its appeal with clear and defined spaces, tastefully decorated, with careful attention to detail. Continuous upgrades and maintenance is evident. The garden has been re-landscaped, a new white Victorian Gazebo and Balustrade railings with matching white wrought iron furniture. WiFi now available in all rooms. All interiors repainted, a soft palette of neutral colours, new curtains and privacy curtains. All new linen, pillows, duvets and towels. The perimeter fence has been electrified for security. Gutted and revamped the bathroom in room one, walk in shower, tiled floor to ceiling, modern fittings and sanitary ware. Two bar fridges replaced. New doormats for reach room.
Here you will find discreet service for the discerning corporate or leisure traveller offering gracious hospitality. Guests are always ensured of an exceptional experience made memorable by warm and friendly attentive personal service.
Rene and Alec are well versed in the area and its surrounds and will gladly share their knowledge with guests-assisting and advising them wherever possible. Very comprehensive guest files in all rooms.
This Guest House, offering warm hospitality in a beautiful setting and evokes the spirit of a time when everything was done with a little more style and much more attention to detail. Enjoy warm hospitality and personal service. Children of all ages are welcome and for children under the age of 2 there is no charge. Camping Cot and highchair available on request. W-iFi in all rooms. Reservations at restaurants can be made. Little art gallery of Rene's art at reception. Any reasonable request seen to.
Bedrooms (Type 1)
End your day in the lovely surrounds of one of the luxuriously appointed air-conditioned rooms. Stylish interiors, create a soothing mood of quiet elegance. Each room has its own garden entrance. The bedrooms are well furnished and tastefully decorated with pristine finishes and furnishings. Each bedroom has been furnished with quality beds with headboards, matching side tables, attractive lamps, crisp white percale linen, very good quality mattresses and pillows with mattress and pillow protectors on all the beds, feather duvets, decorative throws and pillows on all the beds. Thoughtful extras provided are: air-conditioners, flat screen TV with DSTV, Wi-Fi internet, hairdryers, safe, full length mirrors, luggage racks, desk chair and lamp/dressing table. Bar fridge and welcome pack. Curtains and privacy curtains in front of all the windows. Welcome sherry, chocolates on pillows. A wonderful stay!
Bathrooms (Type 1)
Two baths and separate showers, six showers. Good lighting, mirrors, towels, individual toiletries as well as dispensers, Shower mates, vanity kits, tissues, space for guest’s personal items.
Cosy small lounge for guests' use, TV with DSTV. Fire place and fridge with cold drinks. The dining room is pleasant area with a lovely selection of quality furniture used to flow with the rest of the guest house. Quality table linen white, good quality crockery and cutlery and matching decor. Swimming pool with paving, sun loungers, wrought iron garden furniture. Undercover built-in braai with sink and lots of working space. Wrought iron garden furniture and table tennis. Front garden with Victorian gazebo and garden furniture.
Extremely high standards of exterior maintenance is evident throughout.
Safe, secure parking for all guests - Every room has a lock up garage. Entrance to the property with a remote.
Grounds & Gardens
The landscaped garden is absolutely beautiful, neatly trimmed, well - tended and compliments the architecture of this establishment. There is a lovely swimming pool, the ideal place for guests to relax on elegant pool loungers under the shade of an umbrella and soak up the African sun. The bushes, trees, shrubs, flower beds, lawns and driveways are very well maintained and look most attractive.
Excellent security has been put in place to ensure the safety of guests at all times. Owner lives opposite the Guest House, electrified perimeter fencing. Fire extinguishers in place. Emergency numbers displayed. Back- up generator for power failures, and gel lamps. Water tanks, filled daily from borehole and pumped to rooms as Colesberg has water outages.
Cold breakfast buffet, hot breakfast plated. Offer padkos packs. Well prepared and presented. Cater for all dietary requirements.
Their passion is to make you feel at home, a place to simply relax and enjoy gracious hospitality. The owners pride themselves in providing a service with a personal touch and aim to make your experience one that you will come to know, love and trust. Everything ensconced in this establishment points to comfort, service and hospitality.
This establishment is an up-market sanctuary for today’s traveller, be that business or leisure and offers warm, professional hospitality. At Colesview Guest House every detail is considered you can expect only the very best. Here you will find discreet service for the discerning corporate or leisure traveller who appreciates understated luxury and gracious hospitality.
www.colesview.co.za - A new website is currently under construction, as the current one is very outdated. Attached to this report is the New AA Quality Assured Accommodation logo and insignia for your establishment and it is a good idea to have the correct AA Logo placed on your website. Please use this well recognised marketing tool on other websites as well.